6 thoughts on “marketing: old school vs new school

  1. Great points, Randy. I think our culture has evolved to expect continuous engagement, just as we once evolved the demand for better customer service. As you pointed out, that engagement trickles through to every aspect of what companies do – certainly marketing and pr, but also customer service, product research and development, recruiting, etc. It’s a complete shift, and one that I think we’ll see continuing to become (still yet) further entrenched in daily business activities.

    • It is a must to compete today a business must listen and monitor their customer’s voice, many are making great gains in the evolving space. Very happy to see you visit and add to the conversation Adrienne…rcb

  2. Pingback: Soulati Media On The Street: Why Conferences IRL Matter | soulati.com

  3. Pingback: marketing: old school vs new school | fred zimny's serve4impact

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